Membership & Subscription Terms

These Membership & Subscription Terms (“Membership Terms”) govern the purchase, activation, use, renewal, expiry and cancellation of paid Supplier Memberships and Extra Credit Packs offered by SubmitParts.

These Membership Terms are entered into between you (“Supplier”, “Member”, or “you”) and Ayda Cavuldar (SubmitParts Business), operating submitparts.com (“SubmitParts”, the “Platform”, “we”, “us”, or “our”).

By purchasing or activating a Supplier Membership or Extra Credit Pack, you agree to these Membership Terms together with the Terms & Conditions, Supplier Agreement, Privacy Policy, Cookie Policy, and Cancellation & Refund Policy, as applicable.

If you do not agree to these Membership Terms, you must not purchase or use a paid Supplier Membership or Extra Credit Pack.

1. MEMBERSHIP SERVICE OVERVIEW

SubmitParts operates a B2B digital RFQ, sourcing, communication and marketplace platform connecting businesses seeking spare parts with independent Suppliers.

A Supplier Membership provides access to Supplier-related digital Platform functionality according to the Membership Plan and entitlements applicable to the account.

Depending on the plan and features available at the relevant time, Membership functionality may include:

• access to eligible RFQs;
• submission of quotations;
• RFQ creation allowances;
• management of submitted quotations and accepted Deals;
• RFQ alerts;
• Buyer/Supplier communication functionality;
• account and membership management tools; and
• other features identified as being included with the applicable plan.

Supplier Membership is a digital Platform access service.

Membership fees and Extra Credit Pack payments are paid to SubmitParts for SubmitParts digital services only.

They are not payments for physical spare parts, freight, customs charges, taxes, warranties or commercial transactions between Buyers and Suppliers.

2. MEMBERSHIP PLANS

2.1 Available Plans

SubmitParts may offer different Supplier Membership Plans with different durations, prices, allowances, features and entitlements.

The authoritative details of the Membership Plan offered to you are those displayed by SubmitParts at the time of purchase.

These may include:

• plan name;
• price;
• currency;
• membership duration;
• RFQ allowance;
• quotation allowance;
• RFQ alert access;
• communication features;
• other Supplier features; and
• applicable conditions or limitations.

2.2 Defined Duration

Each paid Membership Plan is purchased for the defined duration displayed at the time of purchase.

SubmitParts may, for example, offer plans with durations such as three (3), six (6) or twelve (12) months.

Unless expressly stated otherwise, allowances associated with a Membership Plan apply across the entire membership term and do not reset monthly.

2.3 Authoritative Entitlements

The entitlements, allowances and features recorded for the applicable Membership Plan by SubmitParts are authoritative for Platform access.

Marketing descriptions, summaries or promotional materials do not create an entitlement that is not included in the applicable plan configuration or confirmed purchase.

2.4 Future Plan Changes

SubmitParts may introduce, modify or discontinue Membership Plans, prices, allowances or features prospectively.

A future change will not retroactively reduce the purchased duration or applicable entitlements of an already activated paid Membership term except where:

• required by applicable law;
• necessary to address fraud, abuse or security issues; or
• expressly agreed with the Member.

3. EXTRA CREDIT PACKS

3.1 Purpose

SubmitParts may offer Extra Credit Packs that provide additional RFQ or quotation allowances.

Extra Credit Packs are separate digital purchases and do not themselves constitute a new Membership Plan unless expressly stated otherwise.

3.2 Pack Information

Before purchase, SubmitParts will identify the material terms of the Extra Credit Pack, which may include:

• credit type;
• number of credits;
• price;
• currency;
• validity or expiry period; and
• applicable eligibility requirements.

3.3 Activation

Extra Credit Packs are credited to the applicable account after SubmitParts receives verified payment confirmation.

A pending payment, unverified bank transfer or client-side payment-success screen does not by itself constitute confirmed payment.

3.4 Usage and Expiry

Extra Credits may be used according to the Platform rules and entitlement logic applicable to the purchased pack.

Where an Extra Credit Pack has a stated validity or expiry period, unused credits expire at the end of that period unless applicable law requires otherwise.

The Member is responsible for monitoring available credits and applicable expiry information displayed in the account.

3.5 Consumed Credits

A credit is considered consumed when it has been validly applied to the applicable Platform action according to the Platform's entitlement rules.

Consumed credits are not restored merely because the User later withdraws, archives or otherwise ceases to pursue the associated RFQ or quotation, except where SubmitParts determines that restoration is appropriate because of a Platform error or as otherwise required by law.

4. FEES AND CURRENCY

Supplier Memberships and Extra Credit Packs are paid digital services.

The applicable price and currency will be displayed before the purchase is completed.

SubmitParts may offer prices in United States Dollars (USD) or other supported currencies.

The amount displayed and confirmed for the particular purchase governs the amount payable to SubmitParts.

A bank, card issuer, payment provider, intermediary bank or other financial institution may impose:

• currency conversion charges;
• international transaction fees;
• transfer fees; or
• other third-party charges.

Unless expressly stated otherwise, such third-party charges are not imposed by SubmitParts and are the responsibility of the payer.

5. PAYMENT METHODS

SubmitParts may make one or more payment methods available for Memberships or Extra Credit Packs.

Available methods may vary according to country, currency, service, technical availability or other legitimate operational considerations.

Payment methods may include:

• supported online payment providers;
• bank or wire transfer; or
• other payment methods expressly made available by SubmitParts.

The availability of a particular payment method on one occasion does not guarantee its continued availability.

Where a third-party payment provider is used, payment processing may also be subject to that provider's applicable terms and privacy practices.

SubmitParts does not intentionally store complete payment-card details where those details are processed directly by an external payment provider.

6. BANK AND WIRE TRANSFERS

Where bank or wire transfer is available, SubmitParts may provide payment instructions and a unique payment reference.

The payer is responsible for:

• using the correct payment instructions;
• including the required payment reference;
• transferring the correct amount and currency; and
• paying applicable sending or intermediary bank charges unless expressly stated otherwise.

A bank or wire transfer does not activate a Membership or Extra Credit Pack merely because the User has initiated the transfer.

Activation occurs only after SubmitParts verifies receipt of the applicable cleared funds and successfully associates the payment with the relevant purchase.

Processing times may vary according to the banks and payment systems involved.

7. ONLINE PAYMENT CONFIRMATION

Where an online payment provider is used, Membership or Extra Credit activation is subject to verified payment confirmation received or validated by SubmitParts.

A browser redirect, client-side success message, pending payment record or unverified notification does not by itself constitute authoritative payment confirmation.

SubmitParts may delay activation where reasonably necessary to:

• verify payment;
• investigate suspected fraud;
• resolve inconsistent payment information; or
• comply with applicable legal or payment-provider requirements.

Once payment has been successfully verified, the applicable purchased entitlement will be applied to the User's account according to the Platform's processing rules.

8. MEMBERSHIP ACTIVATION AND DURATION

8.1 Activation

A Membership term begins when the paid Membership is successfully activated by SubmitParts following verified payment, unless the purchase information expressly states another commencement date.

The User's account may display information including:

• Membership Plan;
• membership status;
• activation or start date;
• expiry date;
• RFQ usage or remaining allowance;
• quotation usage or remaining allowance; and
• other applicable entitlements.

8.2 Defined-Term Purchase

Supplier Memberships are one-time purchases for defined periods.

They are not recurring monthly subscriptions merely because the word “subscription” may be used descriptively in Platform interfaces, payment records or these Membership Terms.

8.3 No Automatic Renewal

Unless expressly disclosed and separately agreed at the time of purchase, a Supplier Membership:

• does not automatically renew;
• does not automatically charge the Member at expiry; and
• does not create an ongoing recurring billing obligation.

A Member who wishes to continue paid Membership access must purchase or renew an eligible Membership according to the options then available.

9. MEMBERSHIP RENEWAL

9.1 Renewal Before Expiry

Where permitted by the Platform, a Member may purchase an eligible renewal while an existing Membership remains active.

Where the Platform identifies the purchase as a renewal or extension, the additional Membership duration may be added to the existing expiry date according to the applicable Platform rules.

9.2 Renewal After Expiry

Where a Membership has already expired, a subsequent eligible Membership purchase will generally begin upon activation of the new Membership.

9.3 Renewal Terms

A new or renewed Membership purchase is subject to the price, duration, allowances and features displayed for that purchase.

Unless expressly stated otherwise, purchasing a renewal does not create automatic recurring billing for future terms.

10. MEMBERSHIP EXPIRY

When a paid Membership reaches its expiry date:

• paid Membership features may cease or become unavailable;
• unused base-plan allowances associated specifically with the expired Membership may expire;
• the account may revert to another status or entitlement level available under the Platform;
• existing Platform records, such as RFQs, quotations and Deals, remain subject to the applicable Platform rules; and
• separately purchased Extra Credits remain subject to their own validity and expiry rules.

Membership expiry does not cancel or invalidate commercial obligations already entered into directly between a Buyer and Supplier.

It also does not eliminate obligations or liabilities that arose before expiry.

11. NO GUARANTEE OF COMMERCIAL RESULTS

Purchasing a Membership or Extra Credit Pack provides access to applicable digital Platform functionality or allowances only.

SubmitParts does not guarantee:

• a particular number of RFQs;
• RFQs relevant to a particular Supplier;
• Buyer enquiries;
• quotation views;
• quotation acceptance;
• Deals;
• contracts;
• orders;
• sales;
• revenue;
• profit; or
• any particular commercial return.

RFQ volume, Buyer activity and marketplace demand may fluctuate.

The purchase price is charged for access to the applicable SubmitParts digital service or entitlement, not for a guaranteed business result.

12. PHYSICAL-GOODS TRANSACTIONS ARE SEPARATE

Membership fees and Extra Credit Pack payments are separate from commercial transactions between Buyers and Suppliers.

SubmitParts does not collect, hold or process the commercial purchase price payable by a Buyer to a Supplier for physical spare parts.

Buyers and Suppliers remain responsible for their own commercial arrangements, including as applicable:

• invoicing;
• physical-goods payment;
• freight;
• insurance;
• shipping;
• customs;
• tariffs;
• taxes;
• inspection;
• warranties; and
• returns.

The purchase of a SubmitParts Membership does not make SubmitParts a party to a Supplier's physical-goods transaction.

13. CANCELLATIONS AND REFUNDS

Requests concerning cancellation, refunds, duplicate charges, payment errors or unused Extra Credit Packs are governed by the Cancellation & Refund Policy and applicable law.

Because Memberships and Extra Credit Packs are digital Platform services that may become available following activation, refund eligibility may depend on factors including:

• whether activation occurred;
• whether Membership functionality was used;
• whether credits were consumed;
• whether the purchase was duplicated or made in error;
• whether a technical or billing error occurred; and
• rights that cannot lawfully be excluded.

Nothing in these Membership Terms removes a refund, cancellation or other right that must be provided under applicable law.

The detailed rules governing refund eligibility should be determined under the Cancellation & Refund Policy rather than inferred solely from this section.

14. PAYMENT REVERSALS, CHARGEBACKS AND DISPUTES

If a payment is reversed, charged back, cancelled or determined to be unauthorised after Membership or Extra Credits have been activated, SubmitParts may take reasonable measures to protect the Platform and reconcile the affected entitlement.

Depending on the circumstances, this may include:

• temporarily restricting the affected paid entitlement;
• removing unused entitlements associated with a reversed payment;
• requesting information concerning the payment;
• correcting account balances; or
• suspending access where fraud or abuse is reasonably suspected.

SubmitParts will not penalise a User merely for exercising a legitimate legal right to dispute an unauthorised or incorrect charge.

Fraudulent or abusive chargeback activity may result in account restriction or termination.

15. ACCOUNT SECURITY AND NON-TRANSFERABILITY

Membership access and Extra Credits are associated with the applicable registered account.

Except where SubmitParts expressly permits otherwise, a User must not:

• sell a Membership account;
• sublicense paid Platform access;
• transfer credits to an unrelated third party;
• lease account access; or
• disclose credentials to allow unauthorised third-party use.

Users are responsible for maintaining appropriate credential security and should notify SubmitParts promptly if unauthorised account access is suspected.

16. SUSPENSION OR TERMINATION

SubmitParts may restrict or suspend paid Membership functionality where reasonably necessary, including where:

• these Membership Terms are materially breached;
• the Supplier Agreement or Terms & Conditions are materially breached;
• payment fraud is suspected;
• fraudulent or abusive chargeback activity occurs;
• counterfeit, stolen or unlawful goods are involved;
• Platform security or integrity is threatened;
• the account is used for unlawful activity; or
• action is required by applicable law or a competent authority.

Where appropriate and reasonably practicable, SubmitParts may provide notice or an opportunity to remedy a breach.

Immediate action may be taken where reasonably necessary to address fraud, security threats, unlawful activity or serious User harm.

Suspension or termination resulting from a User's material breach does not automatically create a right to a refund.

Any refund entitlement remains governed by the Cancellation & Refund Policy and applicable law.

17. PLATFORM AND PLAN CHANGES

SubmitParts may develop, modify, replace or discontinue Platform functionality from time to time.

Where a change materially affects a paid entitlement during an active Membership term, SubmitParts will take commercially reasonable steps appropriate to the circumstances.

Nothing in this section permits SubmitParts to disregard mandatory legal rights or to retroactively remove a purchased entitlement without an appropriate legal or contractual basis.

18. PRIVACY

Personal information relating to Membership purchases, account administration and payments is processed in accordance with the Privacy Policy.

Where a third-party payment provider is used, that provider may independently process payment-related information according to its own privacy practices and legal obligations.

19. CHANGES TO THESE MEMBERSHIP TERMS

SubmitParts may update these Membership Terms to reflect changes in Membership services, payment functionality, Platform operations or legal requirements.

Each published version may have a version identifier and effective date.

Where a change is material or applicable law requires renewed consent, SubmitParts may provide notice and/or request acceptance before the updated terms apply to an affected purchase or continued paid functionality.

Changes do not retroactively alter completed purchases or previously acquired contractual rights except where required by law or expressly agreed.

20. RELATIONSHIP WITH OTHER SUBMITPARTS TERMS

These Membership Terms should be read together with:

• Terms & Conditions
• Supplier Agreement
• Privacy Policy
• Cookie Policy
• Cancellation & Refund Policy
• Disclaimer

Where these Membership Terms specifically govern a Supplier Membership or Extra Credit Pack and conflict with a more general provision of the Terms & Conditions, these Membership Terms will govern that specific paid digital service to the extent of the inconsistency.

The Cancellation & Refund Policy governs specific refund and cancellation eligibility.

21. GOVERNING LAW AND JURISDICTION

These Membership Terms are governed by the laws of Türkiye, without regard to conflict-of-law principles.

Subject to mandatory legal rights or jurisdictional rules that cannot lawfully be excluded, disputes arising from these Membership Terms shall be subject to the competent courts and enforcement offices of Ankara, Türkiye.

22. SEVERABILITY AND NO WAIVER

If any provision of these Membership Terms is determined to be invalid, unlawful or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

Failure by SubmitParts to enforce a provision on one occasion does not waive the right to enforce that provision subsequently.

23. CONTACT INFORMATION

SubmitParts
Ayda Cavuldar (SubmitParts Business)
Website: submitparts.com
Email: info@submitparts.com
Billing enquiries: info@submitparts.com